Noticeboard

Get the latest updates and important announcements, find out about our new offers, policies and more

22

September 2022

6:00 PM

Change in Our Registered Office Address

Kindly note that our registered office address has been changed and is as specified below:

FYERS Securities Private Limited
Brigade Magnum, 
9th Floor, Wing A, 
International Airport Road, 
Kodigehalli Gate, Hebbal, Byatarayanapura, Amruthahalli, 
Bengaluru - 560092

For any queries, contact us.

Read More...
FYERS Change in Address!

22

September 2022

12:00 PM

GoldM & Natural gas Options contract, 23rd September 2022 (ITM Options To Devolve Into Futures)

As published in our notice, In The Money (ITM) options contracts that are left to expire will devolve into futures contracts. You will need to have the required margins to hold a futures contract in such a case. The margin requirements are mentioned in our margin calculator. This is applicable to the Nickel, Zinc, and Copper options contracts which are expiring on 23rd September 2022.

Please Note: If you have ITM options positions on expiry day but do not have sufficient margins to hold futures position before devolution, your position will be squared off anytime after 10:00 PM Today.

Read More...
Trading Closed

21

September 2022

9:45 AM

Intermittent Login Issues

Kindly note that due to intermittent technical issues, clients are unable to login to our trading platforms. We're coordinating with the concerned team to get the issue resolved at the earliest.

We regret the inconvenience caused!

Update!

The issue has been resolved.

Read More...
Trading Issue has been resolved!

20

September 2022

6:00 PM

Introducing New Support Number!

Kindly note that in order to make the clients’ experience seamless, we have upgraded our Interactive Voice Response (IVR) with the introduction of the new support lines. With effect from 1st October 2022, the new number 080 60001111 will replace our existing support lines (080 66251111 and 080 46251111). As a result, clients are requested to contact our support through the given number.

Read More...
Support Revision in Internal Policy

20

September 2022

12:00 PM

Nickel, Zinc, and Copper Options Expiry, 21st September 2022 (ITM Options To Devolve Into Futures)

As published in our notice, In The Money (ITM) options contracts that are left to expire will devolve into futures contracts. You will need to have the required margins to hold a futures contract in such a case. The margin requirements are mentioned in our margin calculator. This is applicable to the Nickel, Zinc, and Copper options contracts which are expiring on 21st September 2022.

Please Note: If you have ITM options positions on expiry day but do not have sufficient margins to hold futures position before devolution, your position will be squared off anytime after 10:00 PM Today.

Read More...
Trading Closed

19

September 2022

11:30 AM

Change in policies with respect to squaring off hedge positions to be in effect from 20th September 2022

Kindly note that there have been a few changes in our internal policies for squaring off the hedge positions of the derivatives contracts that will be in effect from 20th September 2022. As per our new internal policy, the clients that enter into trades using hedging strategies in the derivatives segment are required to note the following points:

  • If the Client/s enter into a hedge position/s to realize margin benefit, must now exit the higher margin position first and then the lower margin position to square off the hedge positions.

    For instance, Mr. X entered into a hedging strategy of Bull Call Spread wherein he sold ATM 17800 CE and bought OTM 18000 CE. If Mr. X is trying to square off the 18000 CE, the order will be rejected (assuming he does not have additional funds) with a message stating,

    "CAN NOT SQ-OFF BY HEDGING FUND LIMIT INSUFFICIENT, AVAILABLE FUND = XXXX, ADDITIONAL REQUIRED FUND = XXXX."

    In such a case, Mr. X must first exit the ATM 17800 CE sell position and then the OTM 18000 CE Buy position to square off the hedge position. 
     
  • If the Client/s that hedge position/s such as the 'Calendar Spread' wherein they buy/sell different expiry contracts will not be able to square off the position/s without maintaining sufficient funds to the extent of at least one of those contracts.

    For instance, Ms. Y entered into a hedging strategy of 'Calendar Spread' wherein she bought 1 lot of Nifty Sept futures and sold 1 lot of Nifty Oct futures. If Ms. Y is trying to square off her calendar spread position, the order will be rejected with a message stating,

    "CAN NOT SQ-OFF BY HEDGING FUND LIMIT INSUFFICIENT, AVAILABLE FUND = XXXX, ADDITIONAL REQUIRED FUND = XXXX."

In such a case, Ms. Y must transfer additional funds to the extent of one of the above Nifty Futures positions to square off the Calendar Spread, or clients can contact us to square off their position/s.

The above-mentioned changes have been implemented to ensure no peak margin shortfalls are captured for exiting the hedge position.

For any queries, kindly contact our support.

Read More...
Trading Revision in Internal Policy

15

September 2022

6:30 PM

Login SSO - Pre-production Environment (API Users)

As per the exchange prescribed guidelines on the Two Factor Authentication for the trading platforms, we're in the progress of going live with the new login Single Sign On (SSO) module and changing our login flow to support 2FA across all the FYERS platforms.  

To Make the transition seamless for all API users, we have released a sandbox environment to test the new login flow with their respective applications, as existing production API services will switch to the new flow by September 30. 

For the sandbox environment link, click here.

For more information, refer to this document.

Read More...
Trading SSO Module for API users!

14

September 2022

12:00 PM

Crude Oil Expiry On 15th September 2022 (ITM Options To Devolve Into Futures)

As published in our recent notice, In The Money (ITM) options contracts that are left to expire will devolve into futures contracts. You will need to have the required margins to hold a futures contract in such a case. The margin requirements are mentioned in our margin calculator. This is applicable to the crude oil options contracts which are expiring on 15th September 2022.

Note: If you have ITM options positions on expiry day but do not have sufficient margins to hold futures position before devolution, your position will be squared off anytime after 10:00 PM today.

Read More...
Trading Closed

14

September 2022

8:45 AM

Our Landline, 080-46251111 Is Down!

There’s an outage from our telecom provider due to which our landline 080-46251111 is down. You can reach us by email at support@fyers.in or on our alternative number 080-66251111.

We regret the inconvenience caused!

Read More...
Support Issue has been resolved!

12

September 2022

9:23AM

Intermittent Technical Issues - Open Positions Not Visible!

Kindly note that due to intermittent technical issues, open positions are not visible for a few clients. We are working on resolving the issue at the earliest. Meanwhile, we request you to use FYERS One Desktop Application to track your open position/s.

We regret the inconvenience caused!

Update!

The issue has been resolved.

Issue Duration: 9:23am - 9:30am

Read More...
Trading Issue has been resolved!

Open Your Demat Account in Under 5 Minutes

Have any queries? Get support